Shipping /Returns

Shipping How long does shipping take? Please allow 48 hours for order processing. Shipping for orders in the US takes 10-15 business days. Shipping for international orders takes 15-30 business days depending on the destination and customs processing. What shipping method do you use? Orders shipped in the US are shipped via USPS Priority Mail. International orders are shipped via USPS Priority Mail International. How much does shipping cost? It depends on your location and the size of your order. To estimate your shipping cost, add the items you want to your cart, press Checkout, then enter your ZIP Code (or Country), and press Calculate. *Please note: Orders shipped outside of the US are subject to regular customs duties and fees levied by the destination country. We are not responsible for any fees charged by customs. These charges are completely independent from Hope Christian Ministries . Do you ship internationally? Yes! We ship just about anywhere. *Please note: Orders shipped outside of the US are subject to regular customs duties and fees levied by the destination country. We are not responsible for any fees charged by customs. These charges are completely independent from Hope Christian Ministries . How do I know when my order ships? You will receive an email confirmation when your order ships with the tracking number and estimated delivery date. How do I track my order? The tracking information for your order will be in the email confirmation we send you. You can either click on the tracking number in the email itself, or go to the USPS website and enter the tracking number. Both options will track your order from our warehouse to your destination. Can I ship my order to someone else or a different address? Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, press Continue, then you’ll have the option to enter a new shipping address. Other How secure is your store? As secure as it gets! Our store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 168-bits (the highest level commercially available). What forms of payment do you accept? We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal. Do I need a PayPal account to purchase from this store? No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account you can use it. Why won’t it let me add anything to the Shopping Cart? You need to have Cookies enabled in order to shop in our online store. Depending on which internet browser you’re using you can turn them on by going to Tools, Options, and it should be under the Privacy tab. For more information on Cookies, please see our Privacy Policy. What is your return policy? We want you to be 100% satisfied. All unworn products can be exchanged within 30 days of delivery for another size or design. However, you will be responsible for shipping costs of the returned item and the exchanged item. If an unworn product is defective, it may be refunded entirely or exchanged for a new product, which will be shipped to you at no additional charge. Please include a copy of the packing slip that was sent with your original purchase. If you have further questions, please Contact Us. Returns: You may return items that are not used.